Frequently Asked Questions
How are the classes provided?
All classes are provided remote/virtually. The instructor is in the office teaching the class LIVE and the participates are in the comfort of their home participating via LIVE teleconference. It is the same as actually attending class, we have class discussions, view videos, and complete worksheets in the virtual class.
How long is the BIPP class?
Texas requirement: The DOEP class MUST be 15 hours in length taught in five days, three hours a day.
Do I need to call and register for the class?
You can register and pay for the class all online. Registering and paying online guarantees your seat in the class and the registration documents will be emailed within 24 hours after payment of the class. A notification text will be sent to your phone of the documents emailed.
What do I need to do before the first day of class?
Complete the registration documents and email the completed documents to utransformnow.com. A reminder text message and email will be sent about the class. The morning of the class an "invite" to join the class will be emailed. The conferencing platform used is Google Meet. Please down load the Google Meet App and Google Doc App before class on the device you will use for the class.
What situations would a class be cancelled?
The state requires a minimum of participants in a class session, if the minimum is not met the class will be cancelled and you will have the opportunity to reschedule for a future class session or receive a refund.
What happens after I finish the class?
You will receive the “Certificate of Completion” the last night of class, providing you pass the post-test with a score of 70% or above. A copy of the certificate is emailed to you before you log off. The email address to DPS will be provided to allow you to forward your completion to certificate to DPS. Once you email DPS the copy of the completion certificate it is your notification you completed the class. Allow 21 business days for DPS to remove the requirement to complete the class from your screen. The original certificate will be mailed to your mailing address.
What if I am absent from a class?
The state requires you complete all the classes in the same session. Which means you must attend all the classes in the session you registered for in order to complete the class. Unfortunately, if you are absent from a class you will be dropped from the class session and will have to register and pay for another class.
Do the classes meet state requirements?
Yes, the curriculum was created and provided by the Texas Department of Licensing and Regulation.
Are the instructors certified?
Yes, all instructors completed a one- week training over the curriculum and demonstrate knowledge of information by presentation and testing. Once passed all requirements a certification certificate was issued by the Offender Education Program in Austin, Texas.
Who do I contact if I need to make a complaint?
To report a violation by a licensed individual or company go to : https://www.tdlr.texas.gov/complaints
What if I am unable to register and pay online, can I register and pay on the first day of class?
Yes, call to make sure there is space available.
All classes are provided remote/virtually. The instructor is in the office teaching the class LIVE and the participates are in the comfort of their home participating via LIVE teleconference. It is the same as actually attending class, we have class discussions, view videos, and complete worksheets in the virtual class.
How long is the BIPP class?
Texas requirement: The DOEP class MUST be 15 hours in length taught in five days, three hours a day.
Do I need to call and register for the class?
You can register and pay for the class all online. Registering and paying online guarantees your seat in the class and the registration documents will be emailed within 24 hours after payment of the class. A notification text will be sent to your phone of the documents emailed.
What do I need to do before the first day of class?
Complete the registration documents and email the completed documents to utransformnow.com. A reminder text message and email will be sent about the class. The morning of the class an "invite" to join the class will be emailed. The conferencing platform used is Google Meet. Please down load the Google Meet App and Google Doc App before class on the device you will use for the class.
What situations would a class be cancelled?
The state requires a minimum of participants in a class session, if the minimum is not met the class will be cancelled and you will have the opportunity to reschedule for a future class session or receive a refund.
What happens after I finish the class?
You will receive the “Certificate of Completion” the last night of class, providing you pass the post-test with a score of 70% or above. A copy of the certificate is emailed to you before you log off. The email address to DPS will be provided to allow you to forward your completion to certificate to DPS. Once you email DPS the copy of the completion certificate it is your notification you completed the class. Allow 21 business days for DPS to remove the requirement to complete the class from your screen. The original certificate will be mailed to your mailing address.
What if I am absent from a class?
The state requires you complete all the classes in the same session. Which means you must attend all the classes in the session you registered for in order to complete the class. Unfortunately, if you are absent from a class you will be dropped from the class session and will have to register and pay for another class.
Do the classes meet state requirements?
Yes, the curriculum was created and provided by the Texas Department of Licensing and Regulation.
Are the instructors certified?
Yes, all instructors completed a one- week training over the curriculum and demonstrate knowledge of information by presentation and testing. Once passed all requirements a certification certificate was issued by the Offender Education Program in Austin, Texas.
Who do I contact if I need to make a complaint?
To report a violation by a licensed individual or company go to : https://www.tdlr.texas.gov/complaints
What if I am unable to register and pay online, can I register and pay on the first day of class?
Yes, call to make sure there is space available.
Have A Question?
Contact our team at Transformation NOW today to learn more about how you can enroll in our upcoming drug offender courses.
